Question 1

What is taketkt?

Accepted Answer

taketkt provides reservation and waiting services, with high flexibility, where you can have multiple stores, branches, and services with KPIs to help you make educated business decisions, with the ability to add your team members to your taketkt website.

Question 2

What can taketkt do for you?

Accepted Answer

Possibilities are endless with taketkt. Provide you with an customizable reservation and waiting system. The ability to add your team members to manage your taketkt website with varying promotions. You can make educated business decisions based on the KPIs that we provide to you based on your store performance. The ability to have an online presence on our website.

Question 3

How can the user make a ticket?

Accepted Answer

The user will navigate to the store page in taketkt, then the customers will pick the branch and service, then will fill out the ticket information fields, then the customer will confirm the ticket with an SMS message, after that both the customer and the user will receive notifications on the ticket.

Question 4

How many branches, services, and team members can I add?

Accepted Answer

The store owner can add any number of branches, services, and team members.

Question 5

Can I use taketkt offline without an internet connection?

Accepted Answer

The store owner can add any number of branches, services, and team members.

Question 6

I can have a free demo?

Accepted Answer

Yes, you can have a free demo that will last for two weeks and a limited number of tickets (200 tickets).

Question 7

How does the free demo work?

Accepted Answer

The free demo will give full access to all taketkt services for a limited time of two weeks, and a limited number of tickets (200 tickets).

Question 8

Can I set specific working hours for my store?

Accepted Answer

Yes, first after the registration you can set the working hours for your branches, and it is possible to change it later by going to your admin page you can go to the store settings, then the branches tab, then click on the store desired to change the time for.

Question 9

Can my employees have access to the admin panel?

Accepted Answer

Yes, the store owner can give varying and custom permission to his team members to have access to the store page.

Question 10

Do I get my own website?

Accepted Answer

The store will have a subdomain from taketkt domain, the subdomain can have the name of the store.

Question 11

What if my bookings turn out to be more than the included in the plan I chose?

Accepted Answer

More tickets can be purchased for the admin page for the store, to more fit the volume of customers of your store.

Question 12

Can I cancel at any time?

Accepted Answer

The store owner can at any time hide the store from the public, and stop receiving tickets. Tickets that have been purchased will not be refunded and will expire at the tickets expiration date.

Question 13

Can I pay for my account annually?

Accepted Answer

Our services are not subscription based, you pay for tickets as you use them.

Question 14

Can I send notifications to my customers?

Accepted Answer

Yes, you can send your customers many pre determined messages (confirmation, you are ready to be served, cancelation) on our website.

Question 15

Can I notify the next ticket?

Accepted Answer

Yes, you can notify the customer that you are ready to serve them in waiting tickets.

Question 16

Can I make tickets for waiting and reservation manually for my customers?

Accepted Answer

Yes, on the tickets page, you can add tickets manually.

Question 17

Will the users get notifications when their turn approaches?

Accepted Answer

Yes, you can send the customer that the store is ready to serve them.

Question 18

Why should I work with taketkt?

Accepted Answer

taketkt provides many benefits to its users, smoothing the processes by automating the reservation and waiting process, keeping a database for your customer flow to enabling you to make educated business decisions with the KPIs that we provide, more certainty of the turnover and giving your customers certainty that they will be served after making a reservation or taking a waiting ticket. you can give your customers ease of mind so that they know when they will be served.

Question 19

Can taketkt integrate with my current systems?

Accepted Answer

Our team is working hard to integrate with many relevant systems, but currently, we do not integrate with all our user's systems.

Before you start